- Orders & Payment
All products are made to order to ensure sustainability and minimize waste. Once an order is placed, it cannot be canceled or modified.
Full payment must be made at the time of purchase. We accept Bank Transfers, Digital bank transfers ie Easy Paisa/ Jazz cash
Prices are subject to change without prior notice.
- Shipping & Delivery
Since all products are made to order, processing time may vary. Estimated delivery time will be communicated at checkout.
Luxvel.co is not responsible for shipping delays caused by third-party carriers, customs, or unforeseen circumstances.
Customers are responsible for providing accurate shipping details. Any incorrect information may lead to additional charges or delivery failures.
- Returns & Exchanges
Due to our made-to-order policy, we do not accept returns or exchanges unless the item is defective or incorrect.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographic evidence.
Refunds or replacements will be processed at our discretion after reviewing the issue.
- Product Quality & Variations
As all items are handcrafted and made to order, slight variations in color, texture, or finish may occur.
We ensure high-quality craftsmanship, but natural inconsistencies may be present in handmade products.
